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Pedestrian Entrance Behind NIH Gateway Center Remains Closed Until January 19


As a reminder, the pedestrian entrance located on the upper level behind the NIH Gateway Visitor Center continues to be closed until Wednesday, January 19, 2022. During the closure, the pedestrian gates are being upgraded to meet accessibility standards. While this entrance is being upgraded, when going to the south side of campus, the nearest pedestrian entrance is located just off South Drive near the shuttle stop, until the Gateway Center re-opens after renovations on December 20.

Parts of sidewalks immediately leading up to the gate will also be under construction. Once completed, the upgrades, including new signage with easy-to-understand instructions, will make it fully accessible as well as more user-friendly to operate.

The Office of Research Facilities appreciates your patience and understanding as they complete this essential upgrade to NIH facilities. For questions regarding this construction project, please contact the Office of Research Facilities Project Officer, Marjorie Marcus, at 301-605-5772 or marjorie.marcus@nih.gov. For questions regarding this message, please contact the ORS Information Line at orsinfo@mail.nih.gov​ or 301-594-6677. TTY is available at 301-435-1908.


NIH Bethesda Campus Winter Safety Advisory

The winter season is almost here, and that means snow can't be far behind.

The Office of Research Facilities (ORF), Division of Facilities Operations and Maintenance, is prepared to ensure safe access so that 'Snow Does Not Stop Science.' Their mission is for a safe and timely snow removal. The contractor operates heavy equipment to quickly remove snow from the Bethesda campus. While walking or driving near heavy equipment, please exercise caution and do not assume the operator can see or hear you, since the heavy equipment operators might have limited visibility due to the size of the equipment and driving snow.

On the same topic of safety, while most of the sidewalks will be free of snow and ice, melting and refreezing will most likely occur. Please exercise caution and consider wearing non-skid shoes.

Starting the last weeks of November, you will begin to notice orange, yellow, red and blue markers throughout the Bethesda campus. The NIH snow removal contractor uses these markers to minimize damage to the grass and other campus plants, help the crews avoid fire hydrants, and prevent collisions with other structures that could be covered by deep snow. Please help support our mission of safe and timely snow removal by keeping the markers in place. If the markers are removed, it increases the likelihood of mishaps that could injure an employee or snow removal crew member and cause property damage.

In situations of ongoing or impending inclement weather, employees are encouraged to check the current operating status by downloading the OPM Alert mobile app (https://go.usa.gov/xpBsS) or visiting the OPM website (https://go.usa.gov/xpBH3). In the event a weather-related delay or closure is in place, consistent with tier-designations, non-emergency staff are encouraged to use flexibilities to remain off the roads and away from the NIH campus while clean-up efforts are underway. Please be mindful of heavy snow removal equipment and low visibility.

A snow removal informational flyer complete with a snow removal priority map for campus roadways and entrances and live traffic camera links can be found on the NIH Traffic website at: https://traffic.nih.gov/Documents/SnowPlan.pdf. Employees can determine which routes are safe inside and outside the campus. If you need special assistance during a snow event, please call the ORF Help Desk at (301)-435-8000.

During a snow event the top priority (Priority I) will be to clear the roads and walkways for patient and animal care facilities. The primary employee entrances and parking to be cleared are:

Vehicle Entrances: Rockville Pike/South Drive, Rockville Pike/Wilson, West Center Lane Patient Entrance, Old Georgetown Road/Center Drive. Pedestrian Entrances: West Cedar Lane Patient Entrance, Rockville Pike/North Drive, Old Georgetown Road/Center Drive. Parking: Multi-Level Parking (MLP) Garages 8, 9 and 10.

(Once inclement weather subsides, all remaining areas of campus will be cleared.)

For a view of what is happening outside of campus, please visit these helpful sites:

State of Maryland, Department of Transportation Coordinated Highways Action Response Interactive Map: https://chart.maryland.gov/map/default.aspMontgomery Country Traffic Cameras Map: http://atms.montgomerycountymd.gov/jpgcap/TL/


NIH Gateway Center for Visitors Closed for Renovation, November 8 – December 17

The NIH Gateway Center for Visitors, Building 66 (https://ors.od.nih.gov/maps/Pages/Gateway-Center-Map.aspx​), the main entry point for pedestrian visitors to the NIH Bethesda campus, will be closed for extensive renovation and remodeling beginning November 8 and ending on December 17, 2021.

During this period, on weekdays, the NIH will provide a courtesy shuttle bus service at the Medical Center Metro station outside of the Gateway Center. The shuttle will take patient/patient visitors to the West Drive (Patient Entrance) off of W. Cedar Lane for security screening and visitor badging. All other visitors will take a separate shuttle to the Commercial Vehicle Inspection Facility (CVIF) for security screening and visitor badging. The courtesy shuttle will run weekdays from 6am – 6pm, Monday – Friday. More specific information below:

Weekday Visitor Shuttle – CVIF Entrance (11/8 – 12/17):

  • Monday – Friday, 6am – 6pm.
  • Route: Metro/Gateway Center (outside fence) -> Commercial Vehicle Inspection Facility (CVIF) -> Clinical Center/CRC North Entrance -> Metro/Gateway Center (outside fence).
  • Available for general visitors and employees.

Weekday Patient/Patient Visitor Shuttle – West Drive Entrance (11/8 – 12/17):

After Hours Weekday Shuttle

  • Monday – Friday, 6pm – 12am (midnight). 
  • Route: Metro/Gateway Center (outside fence) -> Commercial Vehicle Inspection Facility (CVIF) -> Children's Inn – Family Lodge -> Clinical Center/CRC North Entrance -> Lot 41 (between 6- 8:30pm) -> Metro/Gateway Center (outside fence); 6pm – 10pm.
  • During the hours of 10pm to 12am the shuttle reverts to its normal schedule: https://ors.od.nih.gov/pes/dats/NIHShuttleServices/Documents/Bldg10AfterHours.pdf​
This shuttle does not stop at the West Drive Patient Entrance; Visitors taken to the Commercial Vehicle Inspection Facility (CVIF) instead.

Saturday Patient/Patient Visitor Transportation from Metro

  • Call 301-496-5685 (NIH Emergency Communication Center – non-emergency) and an NIH Police Officer will be dispatched.
  • Operates 7am – 5pm.

Sunday Patient/Patient Visitor Transportation from Metro:

  • ​Call 301-496-1161 (Patient Transportation Desk) and the patient shuttle will be dispatched.
  • Operates 9am – 9pm.

Veteran's Day Holiday Schedule – Thursday, November 11:

  • Patient Shuttles operate on a holiday schedule (7am – 5pm).
  • No employee shuttles.

Thanksgiving Day Holiday Schedule – Thursday, November 25:

  • Children's Inn/Family Lodge Shuttle (7am – 5pm).
  • No employee shuttles.
  • No patient shuttles.

Signage will be posted at the Gateway Center entrance providing transportation information for visitors exiting from the Medical Center Metro Station or parking in the MLP-11 parking garage. A guard will also be posted weekdays at the Gateway Center to assist visitors.

The Office of Research Facilities and the Office of Research Services appreciate your patience and understanding as we complete these necessary upgrades to the NIH Gateway Center. For questions about this message, please contact the ORS Information Line at orsinfo@mail.nih.gov or 301-594-6677. TTY is available at 301-435-1908.